The structure of communication between people consists ofinteractive, communicative and perceptual aspects. Each of these parties has its own characteristics. For example, the interactive side is characterized by the exchange of actions, that is, the organization of interaction between communicating people. Perceptual is in the process of perception, knowledge of each other through communication, as well as in the establishment of mutual understanding. The communicative side of communication is the direct exchange of information between several individuals. In this case, "information" can be considered as ideas, moods, interests, attitudes, feelings and so on.
Each of the parties to communication requires detailed and careful consideration.
Introducing communication without communication is easyis impossible. It is always necessary to remember that the communicative side of communication is very important for its participants. It should be noted that the nature of the exchange of any information through a system of signs can significantly affect each of the communicating parties. In other words, the exchange of information always implies an impact on the behavior of another person. Certain signs significantly affect the participants in communicative communication. Signs in communication play the same role as tools in labor.
In turn, the communicative side of communication can be verbal (the transfer of information through speech) and non-verbal (the transfer of information through various actions).
Verbal means of communication is written (in its semantic meaning) and oral speech.
There is an opinion that the pace of speech, voice intonation andOther accompanying manifestations are also referred to as the verbal category. However, given that such factors can not only complement, but completely destroy the direct meaning of what has been said, it can be confidently asserted that non-verbal means are those that are not "words." Therefore, the following non-verbal means of communication should be distinguished:
- Peripheral means, that is, tempo, intonation, loudness, timbre of voice, diction, rhythm of speech and so on;
- zones of communication, that is, distance, distance between participants in communication;
- kinesic means, that is, gait, gestures, body posture, facial expressions, touching the partner, etc .;
- place and time of communication;
- odors: individual or environmental;
- Handwriting, clothing, accessories, hair and so on.
Thus, the psychology of communicationis to "decode" non-verbal and verbal signals. Based on the opinion of psychologists, it can be argued that a person comprehends about 10% of the information that the brain has. Hence it follows that analysis and decoding are not so much on a conscious level as on the unconscious.
Note that the communicative side of communicationmay include specific barriers. Such barriers are psychological or social. A communicative barrier can arise due to a lack of understanding of the situation. The reasons for this are very diverse. These can be professional, social and political differences. They give rise to a different interpretation of concepts that are used in the communicative process, as well as a different outlook, a world outlook and attitude.
It can be concluded that the communicative sidecommunication - a psychological category. Since communication is a very important condition of human life and one of the basic needs of each of us. Communication forms a system of human relations to the whole surrounding world. From the ability to communicate often depends the level of our popularity in the society, our success in life and so on. Everyone should be able to communicate correctly.